Meet Cliff.
The product expert for sales and service.

Meet Cliff.
The product expert for sales and service.

Meet Cliff.
The product expert for sales and service.

Cliff is an AI agent that gives reps, dealers, and techs your best engineer's product knowledge on demand.

Hi Brad, how can I help you?
Ask me about anything…

Trusted by leading manufacturers

Trusted by leading manufacturers

Trusted by leading manufacturers

Trusted by leading manufacturers

THE PROBLEM

Your best product knowledge is locked in places nobody can reach

Your best product knowledge is locked in places nobody can reach

Reps, distributors, and service technicians spend their days guessing, searching, and waiting on answers that live in someone else's head or scattered across thousands of documents.

Reps, distributors, and service technicians spend their days guessing, searching, and waiting on answers that live in someone else's head or scattered across thousands of documents.

Reps, distributors, and service technicians spend their days guessing, searching, and waiting on answers that live in someone else's head or scattered across thousands of documents.

Reps can't answer fast enough to get specified.

And lose the deal to the vendor who can.

Reps can't answer fast enough to get specified.

And lose the deal to the vendor who can.

Reps can't answer fast enough to get specified.

And lose the deal to the vendor who can.

Field techs dig through 50-page manuals.

While the customer waits on the fix.

Field techs dig through 50-page manuals.

While the customer waits on the fix.

Field techs dig through 50-page manuals.

While the customer waits on the fix.

Your distributors can't keep up with their customers.

And your brand experience suffers.

Your distributors can't keep up with their customers.

And your brand experience suffers.

Your distributors can't keep up with their customers.

And your brand experience suffers.

What if

What if your best product expert could be in every conversation? Instantly.

What if your best product expert could be in every conversation? Instantly.

The knowledge that used to live in one person's head, or buried in PDFs nobody reads, can now be instantly available to every sales rep, every distributor, every technician, every customer.

The knowledge that used to live in one person's head, or buried in PDFs nobody reads, can now be instantly available to every sales rep, every distributor, every technician, every customer.

Hi Brad, how can I help you?
Ask me about anything…

How it works

How Cliff becomes your product expert

How Cliff becomes your product expert

How Cliff becomes your product expert

How Cliff becomes your product expert

Cliff is trained on your specific product knowledge to handle the questions your team actually gets. Accurately, with sources, in the moments they're needed.

Cliff is trained on your specific product knowledge to handle the questions your team actually gets. Accurately, with sources, in the moments they're needed.

01

Train

Train

Cliff learns your products, your documentation, and your business rules. Manuals, specs, engineering docs, model versions, everything your team needs Cliff to know.

02

Tune

Tune

We work with your team to refine how Cliff answers, test it against real scenarios, and get it right before anyone depends on it.

03

Deploy

Deploy

Cliff goes live across the conversations your team is already having. Every answer sourced. Every response getting sharper over time.

Who it's for

Built for every customer-facing role, from your own team to your channel.

Built for every customer-facing role, from your own team to your channel.

Cliff touches every function that depends on product expertise and each sees their own version of the value.

Cliff touches every function that depends on product expertise and each sees their own version of the value.

Cliff touches every function that depends on product expertise and each sees their own version of the value.

For sales

Win basis of design, quote every job quickly, get submittals approved the first time.

For sales

Win basis of design, quote every job quickly, get submittals approved the first time.

For service

Troubleshoot with speed in the field. Find the right replacement parts. Resolve issues right the first time.

For service

Troubleshoot with speed in the field. Find the right replacement parts. Resolve issues right the first time.

For leaders

See what your channel is quoting, where they're stuck, and where product issues are surfacing early.

For leaders

See what your channel is quoting, where they're stuck, and where product issues are surfacing early.

For leaders

See what your channel is quoting, where they're stuck, and where product issues are surfacing early.

The outcome

Everything changes when everyone has the answers.

Everything changes when everyone has the answers.

Revenue grows. Costs drop. Knowledge becomes an asset.

Revenue grows. Costs drop. Knowledge becomes an asset.

Revenue

More wins. Bigger orders. Faster.

Reps sell confidently. Trusted interactions drive higher win rates. Channel partners sell more of your product line, and sell it better.

Reps sell confidently. Trusted interactions drive higher win rates. Channel partners sell more of your product line, and sell it better.

Reps sell confidently. Trusted interactions drive higher win rates. Channel partners sell more of your product line, and sell it better.

Margin

Fewer escalations. More first-time resolutions.

Your people get hours back from answering the same questions. Problems get caught earlier, before they become expensive.

Your people get hours back from answering the same questions. Problems get caught earlier, before they become expensive.

Your people get hours back from answering the same questions. Problems get caught earlier, before they become expensive.

Knowledge

Expertise that outlasts employee turnover

The knowledge of your best engineers and product experts stops walking out the door. New hires ramp in weeks, not months.

The knowledge of your best engineers and product experts stops walking out the door. New hires ramp in weeks, not months.

The knowledge of your best engineers and product experts stops walking out the door. New hires ramp in weeks, not months.

Trusted by

"Cliff has become the fastest way to answer the product questions that used to take hours. It's changed how we sell and service."

"Cliff has become the fastest way to answer the product questions that used to take hours. It's changed how we sell and service."

"Cliff has become the fastest way to answer the product questions that used to take hours. It's changed how we sell and service."

"Cliff has become the fastest way to answer the product questions that used to take hours. It's changed how we sell and service."

"Cliff has become the fastest way to answer the product questions that used to take hours. It's changed how we sell and service."

— Application Engineer, Bard HVAC

— Application Engineer, Bard HVAC

Partnering with the manufacturers shaping the future of sales and service.

Why Cliff

Cliff is built for how manufacturers actually work.

Cliff is built for how manufacturers actually work.

From the first spec conversation to the last service call, built for how your channel actually sells and services your product.

From the first spec conversation to the last service call, built for how your channel actually sells and services your product.

From the first spec conversation to the last service call, built for how your channel actually sells and services your product.

Control you can trust

You decide what Cliff learns and who sees what. Distributors, field techs, and internal teams each get the view that's right for them.

Control you can trust

You decide what Cliff learns and who sees what. Distributors, field techs, and internal teams each get the view that's right for them.

Depth that earns the expert title

Cliff is trained on thousands of documents of your product knowledge, not a handful of PDFs. Every answer is sourced back to the document it came from.

Depth that earns the expert title

Cliff is trained on thousands of documents of your product knowledge, not a handful of PDFs. Every answer is sourced back to the document it came from.

We train Cliff with you

Our team trains Cliff on your products, tests against real scenarios, and refines alongside your team. Years of manufacturing data experience, working with you every step.

We train Cliff with you

Our team trains Cliff on your products, tests against real scenarios, and refines alongside your team. Years of manufacturing data experience, working with you every step.

Built to trust

Your product knowledge is too important to hand to just anyone.

Your product knowledge is too important to hand to just anyone.

Cliff is built by a team that's spent years inside manufacturing data with the controls, the experience, and the partnership to handle it the right way.

Cliff is built by a team that's spent years inside manufacturing data with the controls, the experience, and the partnership to handle it the right way.

Cliff is built by a team that's spent years inside manufacturing data with the controls, the experience, and the partnership to handle it the right way.

Your data, your control

Your data, your control

Cliff only uses your knowledge

Only your knowledge. Always sourced.

Robust access controls

Permissions by role, region, or channel.

Built with security first.

Designed around trust, security, and compliance.

A team that knows the work

A team that knows the work

Years in manufacturing data.

We've worked through the messy parts before.

Trained, tested, refined.

We work alongside your team through every stage.

Cliff sharpens with use.

The longer you use him, the better he gets.

Put your best engineer into every conversation.

Instantly. 24/7. For every sales rep, distributor, and technician.

Put your best engineer into every conversation.

Instantly. 24/7. For every sales rep, distributor, and technician.

Put your best engineer into every conversation.

Instantly. 24/7. For every sales rep, distributor, and technician.

Put your best engineer into every conversation.

Instantly. 24/7. For every sales rep, distributor, and technician.

© 2026 Cliff AI · A Sparkfive product